SOTAStack/Services
Services

Start with the process.
Build what it needs.

We scope, design, integrate and evaluate AI systems around important business workflows. From discovery to implementation and ongoing improvement, the scope fits your starting point.

01 / CUSTOMER OPERATIONS

A conversation. Then things happen.

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THE SERVICE DESK / ILLUSTRATIVE SCENE
AL
Alex · Carlton officeIncoming service call
↙
“Could we service the ventilation next week? It’s unit V-204 at our Carlton office.”
ON-SCREEN TRANSCRIPT · NO AUDIO
ASSETV-204LOCATIONCarltonPRIORITYRoutine
SERVICE CALENDAR

Make room for the next step.

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MONTUEWEDTHUFRI
↗
Proposed service visit

Tuesday · 10:00–12:00 · V-204

Preparing

Ready for the team to review. No visit has been booked.

A call arrives. The useful details are already in the conversation.

Fictional call, policy and calendar. Illustrates coordination, not a live integration.

02 / DOCUMENT INTELLIGENCE

One change. See everything it affects.

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DOCUMENT INTELLIGENCE / ILLUSTRATIVE EXAMPLE

“The specification changed.
What does our team need to update?”

Connect revised requirements to the documents your team works from.

  1. 01Read the revision
  2. 02Find the change
  3. 03Trace the impact
  4. 04Prepare the review
01 / SOURCE DOCUMENTREVISION 02

Maintenance specification

§4.2 · Inspection frequency

The ventilation unit must be inspected
monthly
Comparing the previous approved version with the new revision.
IN THIS REVIEW

Specification v1 + v2

Maintenance plan

Inspection checklist

—
CROSS-DOCUMENT IMPACT

What depends on this clause?

02
Maintenance plan
§2.1 · Inspection schedule
In scope

Check against the revised specification.

03
Inspection checklist
§1 · Recurring checks
In scope

Check against the revised specification.

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From changed words to a review plan.

Find the dependencies. Keep the evidence attached.

Start with the revised specification and the documents that depend on it.

Fictional documents and pre-scripted findings. Demonstrates cross-document review, not live analysis or a compliance conclusion.

03 / SHOPPING AGENT

Give it a brief. Get a decision.

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SHOPPING AGENT / ILLUSTRATIVE EXAMPLE

“Find noise-cancelling headphones.
Great for calls. Comfortable all day.”

Under A$350Delivered by FridayAsk me before buying

One brief. Offers from different merchants. An explained recommendation.

  1. 01Understand the brief
  2. 02Compare merchants
  3. 03Explain the trade-off
  4. 04Prepare for approval
SEARCHING TWO SAMPLE MERCHANT CATALOGUES
NA · North AudioSH · Sound House
North Audio
Drift

ANC · everyday calls

A$299
Checking stock and delivery…
Sample catalogue price
Matching your requirements
Sound House
Form

ANC · clear calls + comfort

A$329
Checking stock and delivery…
Sample catalogue price
Matching your requirements
North Audio
Arc

ANC · premium finish

A$399
Checking stock and delivery…
Sample catalogue price
Matching your requirements
S
YOUR SHOPPING AGENT

I’ll compare delivered prices, arrival dates and suitability for calls—not just the lowest price.

You set the goal and the limits. The agent does the comparison.

Fictional products, merchants and offers. Scripted local demonstration; no live merchant connection, order or payment.

SPECIALIST SERVICES

Visibility and marketing.
Still part of the picture.

Our search visibility and marketing services remain available as focused engagements, with their published scope and package terms.

AI visibility ↗

AI marketing ↗

START A CONVERSATION

Let’s discuss what you need.

Discuss your project