Ideas behind
the work.

Notes on building useful AI products, asking better questions and connecting the systems around them.

Search visibility starts with useful information.

Our starting point for visibility in AI-assisted search is the same as for a useful website: make the business easy to understand.

Harbor is our own product exploration of a practical question: what makes an AI conversation useful inside a business?

An isolated automation can be useful. Understanding the work around it helps us decide whether it is the right place to begin.

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